Privacy Policy

Information we collect

Information you give us: when you request a quote or contact us, we collect your name, phone number, email address, preferred language, and details about what you want to insure (such as your business type, trade, property, or coverage needs), along with anything you include in a message.

Information collected automatically: when you visit the Site, we and our analytics providers may collect device and usage information such as your IP address, browser type, the pages you view, and the page that referred you, using cookies and similar technologies.

How we use your information

• Prepare and provide insurance quotes you request.
• Contact you about your request and our services, in English or Vietnamese.
• Obtain quotes from insurance carriers and aggregators on your behalf and place coverage you choose.
• Service your policy and respond to your questions.
• Operate, improve, and secure the Site and measure our marketing.
• Comply with legal, regulatory, and insurance-licensing obligations.

How we share your information

• With insurance carriers, wholesalers, and aggregators, in order to obtain quotes and place the coverage you request.
• With service providers who help us operate the Site and our business (such as hosting, communications, and analytics providers), under confidentiality obligations.
• When required by law or legal process, to enforce our agreements, or to protect the rights, property, or safety of our clients, our company, or others.
• We do not sell your personal information.

Communications and your consent (telephone and text messages)

By providing your phone number and submitting a request, you agree that Done For You Insurance and those acting on its behalf may contact you at the number and email you provide, including by phone call, text (SMS) message, and email, and including through automated dialing technology or prerecorded or artificial voice messages, about insurance quotes, products, and services.

Your consent to receive automated calls or texts is not a condition of purchasing any product or service.

Message and data rates may apply, and message frequency may vary. You can opt out of text messages at any time by replying STOP, and you can opt out of marketing emails using the unsubscribe link. You may also ask us to stop contacting you by telling us during any call or by using the contact details below.

Cookies and analytics

We use cookies and similar technologies to operate the Site and understand how it is used. We use Google Analytics for this purpose. You can opt out of Google Analytics using Google’s opt-out browser add-on, and you can control or block cookies through your browser settings.

Your California privacy rights

If you are a California resident, the California Consumer Privacy Act, as amended (CCPA/CPRA), gives you the right to know what personal information we collect and how we use and share it; to request a copy of it; to request that we correct or delete it; and not to be treated differently for exercising your rights.

We do not sell your personal information, and we do not “share” it for cross-context behavioral advertising as those terms are defined under California law.

To exercise these rights, contact us using the information below. We will take steps to verify your identity before responding.

Data retention and security

We keep your information for as long as needed to provide our services, comply with our legal and recordkeeping obligations, resolve disputes, and enforce our agreements. We use reasonable administrative, technical, and physical safeguards to protect your information; however, no method of transmission or storage is completely secure.

Children’s privacy

The Site is not directed to children under 16, and we do not knowingly collect personal information from children. If you believe a child has provided us information, please contact us and we will delete it.

Third-party links

The Site may link to websites we do not control, such as insurance carriers. Their privacy practices are their own; please review their policies before providing information.

Changes to this Policy

We may update this Privacy Policy from time to time. The “Last updated” date above shows when it was last revised, and material changes will be posted on this page.

Contact us

Done For You Insurance Services, 16027 Brookhurst St, Ste I-2057, Fountain Valley, CA 92708. Phone: (714) 421-4658. Email: info@doneforyouins.com.